1.What is the MIDC online bill payment system?
MIDC
online bill payment system is a web based bill presentment and payment
service. It allows you to pay your recurring MIDC bills
online. By presenting an electronic summary of your bill online
and sending you timely e-mail reminders MIDC online
bill payment system manages the entire bill payment process online.
Meanwhile you continue to receive the physical copy
of the bill as you used to before. With value added features like
automatic payments and online archiving of bills, MIDC
online bill payment system truly removes the burden of handling
recurring bill payments.
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2.
How does it work ?
The MIDC online bill payment system is based on the
Electronic Clearing Service (ECS) , a service provided by
RBI.
First,
your organisation creates and account with MIDC online bill payment
system. Your organisation also
provides a mandate from its bank that allows MIDC to
debit its account for the purpose of paying MIDC bills.
However, MIDC can debit the account only on receiving
a specific instruction from your organisation to do so.
Next,
you receive a user ID and password that allows you to access your
account on the MIDC website
( http://www.midcindia.org
)
When
you login using this user ID and password, you are able to view
the latest MIDC bill on the site. You can
now choose to pay this bill on the site with a single
click.
Once
you give the payment instruction, we will send your instruction
to the ECS service provided by RBI. This will enable
your organisation's bank account to be debited for the amount
specified by you and the money will reach us directly.
That's all!
For
more details on the ECS process, please click here.
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3.
Why should my organisation use this service?
This service is create specially for MIDC customers. The
advantages of using the MIDC online bill payment system are:
No
New bank account required
Pay from any of existing bank account (s) - Savings
/ Current / Cash Credit your organisation uses. You can use multiple
bank accounts to make bill payments.
You
organisation gains convenience and control
With MIDC online bill payment system, bill payment
is as easy as a 'mouse click'.
Your manpower (peon, clerks or accountants) can be
channelised into more productive jobs rather than standing in long
queues to pay the MIDC bill.
Enjoy
flexibility and control
E-mail reminders will ensure that no bill becomes
overdue despite your busy schedule. The auto pay option described
below allows you to make payment without even visiting the website.
Know
status of your bills online & be informed
The Bill Inbox lets you know instantly when the bill
has arrived, how much is due and when it has to be paid. The
Bill Outbox lets you know, which bills are pending
and which have been paid.
Stay
organised
The online archive allows you to generate customised
reports for all your bills and payments made over the last twelve
months. The offline archive stores your bill and payment history
for upto three years.
Customer
Support
MIDC is committed to making bill paying easier &
Convenient for you and has a dedicated Account Manager at your service.
For any queries related to joining or using this service, you
can email us at How can my organisation register
for this service?
This
service is available only to MIDC customers. You would have received
a mailer from us containing the registration form.
Please fill out the form and submit it to the nearest MIDC office.
Or your could just send us an email at payments@midcindia.org
and we will get back to you shortly.
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4.
How can my organisation register for this service?
This
service is available only to MIDC customers. You would have received
a mailer from us containing the registration form. Please
fill out the form and submit it to the nearest MIDC office. Or
your could just send us an email at payments@midcindia.org
and we will get back to you shortly.
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5.
Who is providing this service?
The
MIDC online bill payment service is brought to you by Mahatrashtra
Industrial Development Corporation in collaboration with
Billjunction Payments Limited, a network company of ICICI Ventures.
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6.
Do we have to open a separate bank account to use this service?
No, you don't have to open a new bank account with any specific
bank to avail of this service. The MIDC online bill payment
system service works with bank accounts in any bank branch in
Mumbai, Delhi NCR, Kolkata, Pune, Bangalore, Hyderabad &
Chennai which has an MICR code ( The 9 digit number printed at
the bottom of the printed cheques issued by your bank ).
Just furnish your existing bank account details in the Application
Form, followed by a signed Mandate Form, and you are on
your way to a hassle-free bill payment experience from MIDC online
bill payment system.
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7.
What are the features of this service?
Online access anyday, anytime, anywhere
There are no holidays at MIDC online bill payment system.
The service is available to you 24 hours a day, 7 days a week,
365 days a year. If you can get on the internet, you can pay your
bills.
E-mail notification
MIDC online bill payment system's e-mail notifications will
keep you informed at all times. We will send you an e-mail as
soon as a bill arrives, a reminder before your bill become overdue,
a reminder to keep your account funded before a debit, and
of course we will confirm all payments made by you.
Bill payment and tracking
MIDC online bill payment system's "Bill Inbox"
gives a snapshot of your pending bill with all key details on
one page. On the same page MIDC online bill payment system's
"Bill Outbox" gives you details of all payments scheduled
by you.
Manual Pay and Auto Pay
MIDC online bill payment system provides you the flexibility
of 2 payment options - Manual Pay and Auto Pay.
The
Manual Pay facility allows you to authorise each and every individual
payment. Every time a bill arrives at MIDC online bill payment
system you would be notified via e-mail, so that you can visit
your personal Bill Inbox, and review the bill and specify
the exact amount and date before issuing a payment instruction.
We will only pay when you tell us to do so.
The
Auto Pay facility is a payment option through which you can authorise
MIDC online bill payment system to make payments on your
behalf for your bills without requiring your approval each time.
With MIDC online bill payment system you can set up predetermined
limits for the Auto Pay facility. Payments will be made automatically
as long as the bill amount is within the limits set by you.
However if the bill amount exceeds the predetermined limits, you
will be intimated through an e-mail and payment will only
be made after you approve the same.
Archiving of bills
MIDC online bill payment system.com archives all your bills
for the past twelve months online. Our Archives section allows
you to generate customised reports of all bills and payments made
(datewise, billerwise, source of payment wise) over the
last twelve months. In addition we store all bill and payment
details offline for upto three years.
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8.
Which bills can we pay through MIDC online bill payment system?
You can pay your monthly MIDC water bills through the MIDC
online bill payment system.
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9.
Is it safe to transact through MIDC online bill payment system?
Complete security of your transactions & information
is our foremost consideration.
MIDC online bill payment system is password protected i.e.
the access to the service or to any of your personal or financial
information on the web-site is provided only if a user provides
the valid Login Name and Password.
Further,
all Online Information Exchange is Encrypted. Unlike normal Internet
communication, information provided to us at our website
is sent in a "secure session" established with Secure
Sockets Layer (SSL technology). SSL technology secretly
encodes the information that is sent over the Internet between
your computer and our website. The encryption is done using
128-bit RC4 encryption, the maximum level of encryption possible
on Internet.
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10.
How much does it cost to subscribe to MIDC online bill payment
system?
You do not need to pay anything to subscribe. There is a
nominal transaction charge of Rs. 4/- per transaction. You need
to pay only if you make a payment. There is no charge for just
viewing the bill online.
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11.
How is the Transaction charge of Rs 4/ - collected?
When you make a payment to MIDC through this system, an
additional amount of Rs 4/- is automatically added to the
total. So this amount is directly debited from your account along
with the bill amount. You do not need to make this payment
separately.
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12.
What happens if we have a dispute with a bill?
If you have an issue with a specific charge on a bill, you
will need to contact MIDC directly, just as you do today. To assist
you we will provide you with payment and bill details from our
archives.
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13.
How can we get help or have a question answered?
You can also contact us at our registered office at-
Udyog
Sarathi,
Marol
Industrial Area,
Mahakali
Caves Road,
Andheri
(E),
Mumbai
- 93.
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