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 ECS ( Electronic Clearing Service )

How does ECS work?
Electronic Clearing Service (Debit Clearing) Scheme or ECS (Debit Clearing) as it is popularly known is a convenient, safe and economical way of collecting regular periodic payments from a large number of consumers, This service has been introduced.
The ECS ( Debit Clearing) process takes 7 working days. The day to day process is given below assuming that the first day is a Monday.

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How long does it take for my bills to be paid to the service provider(Biller/Payee)? / How does the ECS process work in my city of payment?
Once you schedule payment through us, it has to be credited to your service provider. The bill amount is debited from your bank account and transferred to your service provider via the ECS service provided by the Reserve Bank Of India (RBI). The processs takes between 5 to 10 working days.

The ECS process depends on your city of payment. This means that your payments needs to be scheduled in advance as per your requirement in your city of payment. Here is the list of all the cities that would tell you when to schedule your payments so that the money reaches the service provider in time.

Locations
When to schedule your paymets?
Mumbai
At least 5 working days before the due date
Delhi NCR At least 6 working days before the due date
Pune At least 10 working days before the due date
Bangalore At least 7 working days before the due date
Kolkota At least 6 working days before the due date
Ahmedabad At least 8 working days before the due date
Chennai At least 6 working days before the due date
Hyderabad At least 7 working days before the due date
Chandigarh At least 7 working days before the due date

(Note: that you only schedule your bills in advance. Your bank account generally gets debited only a day before the actual bill due date. This ensures that the money is debited from your bank account and paid to the service provider on or before the due date.)

Who provides this service?
This service is provided by the Reserve Bank of India, thereby making it safe and reliable.

How is BillJunction using this service?
BillJunction is using the service after taking an approval from RBI. It will also take an authorisation from you through an ECS Mandate form for making payment from your bank account.

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What is an ECS Mandate Form?
Through this form you authorise BillJunction to collect money directly from your bank account using ECS (Debit Clearing). The mandate provides details such as the account holder's name, account number, name of bank/branch etc. and is duly certified by the bank concerned.

I've already submitted an ECS Mandate to my Biller. Can the same mandate be used for BillJunction.com?
No, To avail of BillJunction.com service you need to submit a fresh mandate to BillJunction, and withdraw your previous mandates. Please note that you will be able to pay bills of all your service providers through this single mandate.

When do I have to keep my account funded ?
You should keep your account funded on the fifth working day, which is essentially the Settlement Date. Don't worry, even if you forget we will send you an email reminder each time your account needs to be debited for making payment of your bills.

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Can I stop a payment once it goes into the ECS (Debit Clearing) cycle?
The payment cannot be stopped after ECS (Debit Clearing) process has been initiated i.e. once the data is given to the Clearing house. However you can instruct your bank not to honour this payment ( Like a Stop Payment Instruction ).

Do I have to give an ECS Mandate before every cycle?
No, you have to give the ECS Mandate once only. This mandate remains valid till you withdraw it.

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Can one mandate be used for more than one bank account?
No, For every bank account you wish to use, a separate mandate has to be given.

Can all banks participate in this service?
All banks having MICR codes, the 9 digit code number at the bottom left hand corner of a cheque, can participate in this service. Currently we offer the facility for Mumbai, Delhi NCR, Kolkata, Pune, Bangalore, Hyderabad, Ahmedabad, Chennai and Chandigarh branches, i.e. bank accounts with MICR code starting with 400, 110, 700, 411, 560, 500, 380, 600 & 160 respectively.
Can I designate an outstation account for the ECS process?
Yes, you can designate any bank participating in ECS ( Debit ) process in Mumbai, Delhi, Kolkata, Pune, Bangalore, Hyderabad and Chennai.

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What type of bank accounts will be eligible for this facility?
You can make payments through ECS (Debit Clearing) using Savings Account, Current Account and Cash Credit Account.

Can I make payments in ECS (Debit Clearing) using a Joint Bank Account?
You can make payments made using a joint account if the mode of holding of the account is "Either or Survivor" or "Anyone or Survivor".

Can I instruct my bank to stop payment?
Yes, as in the case of cheque, you can give stop payment instructions to your bank.


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Can a mandate once given be withdrawn?
Yes, you can withdraw a mandate by deleting the desired bank account from your list of enabled bank accounts on our website. Once you delete an account, we deactivate it and, therefore, stop sending debit requests on it.
Can a single mandate be used for more than one type of payment?
Yes, BillJunction has made the process easier for you. You can use the same mandate to pay all your bills through BillJunction. What's more! even the service charges of BillJunction can be paid using this service. To add any new type of bill you just have to include it in your personal list of Billers/Payees.
How will I know the payment has been made?
BillJunction would send you an e-mail confirmation of every payment made. With BillJunction you can get a complete record and verification of all payments you have made through us. Further as all payments are being made by debiting your bank account, these would be reflected in your bank statement as well.


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How would I know to whom the payment is made?
We will send you an e-mail notification 4-5 days prior to the date when your account will be debited, indicating the name of the biller for whom the payment will be made. Also, you can access the Archives on our website and checkout the details of all your payments.
Can I pay any amount using the facility?
You can pay upto Rs. 5 lakh for any single payment.This as per Reserve Bank of India's guidelines. There is no limit on multiple payments.
Incase of multiple payments, what happens if the balance in the account is not enough to honour all of them?
Generally banks honour the highest value debit. They also try to make the payment which they feel is more important to the consumer. For example, if your bank has to debit Rs.400 for your telephone bill and Rs.100 for credit card bill and the balance in your account is only Rs. 450, your bank would normally debit Rs. 400 and pay for the telephone bill. However, these policies may be different for different banks.
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