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Experience of a domain expert:
With three years of experience in the
Bill Payment industry, Tech Process Solutions Ltd. today is India's largest Bill
Payment Service provider. Out of about 20 banks in India that offer
universal bill payment service to its customers, Tech Process Solutions Ltd. powers
10 of them. Tech Process Solutions Ltd. holds the experience in offering the Bill
Payment solutions through multiple delivery channels lile ATMs,
Internet, Telephone, Mobile and SMS etc.
Value added service for your customers:
Your bank can offer ASPEM as a value-added service to its account
holders. This will enable your bank to deepen its relationship with
the customer, increase interaction and help your build a long-term
relationship that goes beyond pure banking activities.
Increased customer satisfaction:
ASPEM is one great way of making your customers happy about your
bank's services. Bill Payment is a hassle to most of today's households.
ASPEM gives a flexible and easy way of paying utility bills and
we are sure your customers would admire your bank for it.
Proposition for acquiring new customers:
Offering Bill Payment service can help you in presenting your case
strongly, as it would increase customer satisfaction and also loyalty
towards your bank. ASPEM would give you a very strong added proposition
for acquiring new customers.
Speed-to-Market:
ASPEM gives you a quick solution for providing bill payment service
to your customers. ASPEM can be customized, integrated, made live
and running in about a month's time. Speed-to-market, thus become
a very important differentiator for banks as they can start offering
bill payment facility to its customers well ahead of other banks.
High quality service standards:
By virtue of domain experience and expertise, Tech Process Solutions Ltd. ASPEM
maintains high standards of quality. A Service Account Manager will
be assigned to your bank to ensure consistency in service delivery,
and to act as a single-point interface for all your needs.
Low cost investment, No additional resource required:
Banks are not required to deploy any additional resource for offering
ASPEM-enabled Bill Payment Service to its customers. Through ASPEM,
Tech Process Solutions Ltd. offers more than 75 biller relationships to banks.
The economies of scale in managing aggregated transactions are passed
on to you and it makes outsourcing of Bill Payment Service, a very
cost-effective and efficient business decision.
Opportunities to earn revenue:
Banks hold great opportunity to earn revenue by offering this service
to their customers. Banks can charge customers for every bill paid
and encourage customers to pay bills through the facility offered
by them. They might just find a right combination to make good money.
Proposition for image enhancement of your Bank:
ASPEM-enabled Bill Payment Service is a very good proposition for
image enhancement of your bank. Your customers would surely like
this service and these satisfied customers not only bring loyalty
but also brings enhancement of your banks image.
Service offering through Multiple channels:
ASPEM can have multiple delivery channels to offer bill payment
service. This means banks can offer bill payment facility to its
customers through channels like Internet, IVRS, Mobile, ATMs, Drop
Boxes etc.
Cutting edge technology with constant innovation:
Tech Process Solutions Ltd. has been constantly improvising ASPEM for the last
three years. Today, Tech Process Solutions Ltd. can offer ASPEM through multiple
channels, integrate it at the speed of thought and that too at absolutely
no additional resource cost for banks which makes this a cutting
edge technology with constant innovation.
| BENEFITS TO YOUR BANK'S CUSTOMERS: |
ASPEM-enabled
Bill Payment Service offers a wide range of features for the
final users of the service, i.e. the customers of your bank.
Here are some of the important benefits that will accrue to
your customers.
Multiple Bills - One-stop payment: |
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Customers having bank account with your bank would have the facility
to pay their utility bill like Telephone, Electricity, Credit Card,
Mobile, Insurance, Municipal Taxes and more through this service.
Banks can offer bill payment facility to customers through their Website,
ATMs, Telephones, Mobile Phones or Drop Boxes.
Pay bills Anytime / Anywhere:
24 x7 bill payment counter : ASPEM would give the flexibility to
bank's customers to pay utility bills at anytime, anywhere - as
per their convenience. ASPEM is a universal bill presentment and
payment solution which makes the customers of banks to make bill
payment through any where in the world.
Schedule bill payments in advance:
Customers can schedule their future bill payments well in
advance with through ASPEM. They can instruct bill payments on a
future date in advance and payments would be made on those future
dates accordingly. This gives flexibility to users to take the bill
due date out of their mind by scheduling their payments in advance.
No Credit / Debit card required:
As per any other regular internet transaction, users do not require
any Credit Card or Debit Card for bill payments through ASPEM. All
they require is a bank account with your bank.
On-line bill archiving (Maintain online record of their bills):
ASPEM gives users a facility to store their bills online. All the
bills that are received by the user would be stored in his bill
inbox for a period of one year. This helps a user in maintaining
a online record of all his bills during that period.
Receive E-mail / SMS reminders and confirmations for bills.:
Users of this service would also get E-mail alerts and SMS alerts
and reminders for their bills due for payment. This serves as a
very important tool to keep users alert about their bills and help
them plan for payments. E-mail alerts and SMS confirmations are
also send to customers every time a bill has been paid for the user.
View bill details online:
Users get to view their bills on the internet. They can see the
exact copy of their physical bills on the Internet and this bill
will also give all the details like the bill due date, bill amount
and the other regular bill details.
100% security for payments made:
Tech Process Solutions Ltd., the service providers of ASPEM are a secured service.
Tech Process Solutions Ltd. is certified by Verisign Inc. one of the leading Certifying
Authorities for website security. Information security is one of
Tech Process Solutions Ltd's topmost priorities, All the Online Information Exchange
is Encrypted. Tech Process Solutions Ltd. uses SSL ( Secure Socket Layer ) technology
for the same. The encryption is done using 128-bit RC4 encryption,
the maximum level of encryption possible on Internet.
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