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Tech Process Solutions Ltd. was formed in year 2000 to capitalize on the opportunities that existed in the e-commerce market place. The service, Electronic Bill Presentment and Payment (EBPP) had compelling propositions as it offered a service having mass appeal (and thereby mass usage) as well as technology-led convenience. |
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Commencing with a focus on the retail business across the top 9 metros & mini metros in India, Tech Process Solutions Ltd. quickly diversified its service line to make it appealing to Small & Medium Enterprises as well as Corporates.. Simultaneously, Tech Process Solutions Ltd. also invested its time and resources to offer this service through an augmented delivery channel. Today, customers can pay their bills through the Internet or through the telephone. Going forward, this service shall also be made available through various new-generation hand-held devices as well. Today, Tech Process Solutions Ltd. enjoys a loyal franchise of over 2 lac customers and has business relationship with over 75 Utility Service Providers across India. Riding the BPO and Outsourcing opportunities as it exists in the
country today, Tech Process Solutions Ltd. has been the pioneer in offering Back-end
EBPP solution to various banks. With its Bank-product, called ASPEM,
Tech Process Solutions Ltd. services the EBPP activities for these banks. However,
the banks retain their own brand & Corporate look-n-feel to
its customers. The entire service is seamlessly offered to the bank's customers.
The banks benefit
immensely with a service like this, as they are not required to
manage back-end activities, maintain relationship with every service
provider. Besides, an outsourced model gives them the flexibility
to attain a competitive edge in the market by virtue of the speed
at which this service can be integrated with the back-end of the
bank and offered to its customers. Tech Process Solutions Ltd's capability in offering a solution like this lies in domain expertise it has in this business and by virtue of the resources at its disposal - for technical integration as well as back-end transaction processing. Tech Process Solutions Ltd. currently offers ASPEM Bill Payment Service to more thank 10 banks across India. These include foreign banks, nationalised banks, cooperative banks, and new-generation private banks. Headquartered in Mumbai, Tech Process Solutions Ltd. is ably supported by its Regional Offices in Delhi, Chennai, Kolkata, Pune, Ahmedabad, Hyderabad, Chandigarh and Bangalore.
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